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(the "Website"). These terms and conditions ("Terms") govern how you (“you,” or the “User”) can access and use the Website, as well as any services provided by Redo Tax ("Redo Tax," "we," or "us"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using the Website.
Last Updated: 10/21/2025
Important Disclaimer
Redo Tax is a marketing platform and lead-generation service. We are not a law firm, CPA firm, or tax relief company, and we do not provide professional tax advice or representation. All tax relief or financial services are offered by independent, licensed third-party providers.
1. Services Provided and Our Role
Redo Tax is a marketing and matching service that connects consumers with licensed tax professionals, enrolled agents, certified public accountants (CPAs), and tax attorneys (“Partners”) who can assist with tax relief and related services.
Redo Tax does not provide tax, legal, accounting, or financial advice directly. Any services you receive after being matched with a Partner are provided by that Partner under their own engagement terms and licensing.
By submitting your information through the Website, you are requesting to be matched with one or more Partners who may contact you directly. Redo Tax does not guarantee any outcome or specific result from being matched with a Partner.
2. Engagement with Partners and Fees
2.1. Engagement of Partners:
You acknowledge that Redo Tax may engage partners, including qualified lawyers or CPAs, to facilitate connections between users and licensed professionals who can provide the requested services. The engagement of partners is for the sole purpose of supporting Redo Tax in delivering the services and may not create any attorney-client or CPA-client relationship between you and the partner.
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Any dispute arising from or relating to these Terms shall be resolved exclusively through binding arbitration administered by the National Arbitration and Mediation (NAM) organization in Los Angeles County, California. Each party will bear its own costs. The arbitration award shall be final and binding on both parties.
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Redo Tax is an independent marketing and lead-generation company. While we strive to provide accurate and reliable information, please note that, while we work alongside attorneys or certified public accountants (CPAs), we are not attorneys or CPAs. Our services are intended to offer general guidance and assistance related to the services we offer. We do not provide legal or tax advice. You should consult with your own legal counsel or tax professionals for specific advice tailored to your circumstances.
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To the maximum extent permitted by law, Redo Tax, including its officers, directors, employees, and partners, shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses arising out of or in connection with the use of our services or the Website.
4.3. No Guarantee of Results
Redo Tax does not guarantee that you will qualify for any tax relief program or that any specific tax debt reduction or resolution will occur. Results vary based on individual circumstances and the actions of the Partner you work with.
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You agree to indemnify, defend, and hold harmless Redo Tax, its officers, directors, employees, partners, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of the Website or services, violation of these Terms, or infringement of any third-party rights.
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However, any non-personal feedback or suggestions you submit through the Website are considered non-confidential and may be used freely.
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The User acknowledges and agrees that the information, content, and materials provided on the Website are for informational purposes only and do not constitute professional advice.
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Redo Tax does not warrant or represent the accuracy, completeness, reliability, or usefulness of any information, content, or materials on the Website. The User acknowledges that they rely on such information at their own risk.
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8.4. Limitations of website:
Redo Tax does not guarantee the availability, accessibility, or uninterrupted operation of the Website. The User acknowledges that the Website may be subject to limitations, delays, and other issues beyond Redo Tax’s control.
9. User Responsibilities
9.1. Compliance:
The User agrees to use the Website in compliance with these Terms and all applicable laws and regulations.
9.2. Impeding use:
The User shall not engage in any activities that may interfere with or disrupt the operation of the Website or infringe upon the rights of Redo Tax or any third party.
9.3. Submission of information:
The User acknowledges that they are solely responsible for any content they submit, post, or transmit on the Website and for the consequences of such actions. They agree not to submit any content that is unlawful, offensive, defamatory, or infringing upon the rights of others.
9.4. Unauthorized use:
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9.5. Information collection:
The User acknowledges that Redo Tax may monitor and collect information related to their use of the Website for the purpose of improving the user experience and ensuring compliance with these Terms and applicable laws.
10. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the state of California, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms or the use of the Website shall be exclusively brought in the state or federal courts located in Los Angeles County, California.
11. Termination
Redo Tax reserves the right, in its sole discretion, to terminate or suspend your access to the Website and services, without prior notice or liability, for any reason, including but not limited to a breach of these Terms.
12. Contact Information
If you have any questions or concerns regarding these Terms or the services provided by Redo Tax, please contact us at [email protected]
13. No Professional Relationship
Submitting your information or using our Website does not create a client relationship between you and Redo Tax, or between you and any Partner. A professional relationship only exists once you sign an engagement agreement directly with a Partner.
14. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired. The parties agree to replace the invalid or unenforceable provision with a valid and enforceable provision that most closely achieves the original intent of the invalid provision.
15. Survival
Any provisions of these Terms that, by their nature, should survive termination shall survive termination, including but not limited to provisions related to intellectual property rights, limitation of liability, and dispute resolution.
16. Modifications
Redo Tax reserves the right to modify or amend these Terms at any time, in its sole discretion. Any changes to these Terms will be effective immediately upon posting on the Website. It is your responsibility to review these Terms periodically for any updates or changes.
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The failure of Redo Tax to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision unless expressly stated in writing. Any waiver of a particular term or condition will not be deemed a waiver of any other term or condition.
18. Assignment
You may not assign or transfer any rights or obligations under these Terms without the prior written consent of Redo Tax. Redo Tax may freely assign or transfer its rights and obligations under these Terms without restriction.
19. California Residents
If you are a California resident, you expressly waive the rights granted to you under California Civil Code Section 1542, which states: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”
20. Electronic Communications
By using the Website and agreeing to these Terms, you consent to receive communications from Redo Tax electronically, including but not limited to emails and notifications. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.
21. Effective Date
These Terms are effective as of the date when you access or use the Website. By accessing or using the Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with these Terms, please refrain from using the Website.
22. Lead Sales & Partner Compensation Disclosure
Affiliate Disclosure
Redo Tax may receive compensation from Partners or third-party service providers for connecting you with them. This compensation helps support our Website operations.
We only work with licensed and vetted providers who comply with applicable laws, but we do not control their services or representations.
Redo Tax may share leads with multiple licensed providers to help consumers find the best match. All partners are required to use the information solely to offer their services and to comply with telemarketing and privacy laws.
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By submitting your information, you expressly consent to receive calls, text messages, and emails from Redo Tax, its affiliates, and licensed Partners, including via automated dialing systems or prerecorded messages. You can revoke consent at any time by following opt-out instructions included in the communications.
24. Modification of Services
Redo Tax reserves the right to modify, suspend, or discontinue any aspect of the Website or matching service at any time without notice.
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U.S. state privacy laws (California, Colorado, Virginia, etc.) may grant you specific rights regarding your personal information. For details on how to exercise those rights, see our Privacy Policy.
26. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Redo Tax regarding your use of the Website.
27. Acknowledgment
By using our Website, you acknowledge that you have read and understood these Terms and agree to be bound by them.
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Please also review our Privacy Policy, which governs the collection, use, and disclosure of personal information and can be found at https://www.RedoTax.com/privacy.
By continuing to use the Website and engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy.
Thank you for reading and agreeing to these Terms. We look forward to serving you and assisting with your needs.
Redo Tax
Website: https://www.RedoTax.com
Email: [email protected]

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You open your mailbox and see a little sliver of something in that signature yellow—you hope, you dread. Is it one? You pull it out, and lo and behold, a certified letter. But does it mean bad news? Before the panic sets in, let’s clear the air about certified letters. It turns out there are many different reasons you may be receiving one.
A certified letter is a type of mail that provides the sender with proof of mailing and delivery. It is a service offered by the United States Postal Service. The recipient must sign for it, creating a paper trail that confirms they received the document. It's a method often used for critical or time-sensitive information.
They are often used in legal contexts to prove the recipient has gotten the message at a documented time and place.
Here's the truth: a certified letter can be bad news, but it's not always bad news. Certified mail is just a delivery method, not a warning or notice. It doesn't indicate the nature of the contents.
However, most people indeed associate certified letters with negative experiences, like legal troubles or financial difficulties. If you’re not expecting a piece of certified mail, this is often contained within it, but not always. Certified letters can also bring positive news or convey important information requiring confirmation of receipt.
Courts and lawyers frequently use certified mail to send legal documents and confirm delivery. Common uses of certified mail by the legal system include:
Summons for jury duty
Divorce papers
Lawsuit notifications
Court hearing dates
While some of these might be unwelcome, ones like jury duty are common enough and don’t indicate you’re in any form of trouble. But, they require you to act quickly, so they sent the document by certified mail.
Banks and creditors may send certified letters in cases of:
Loan approvals (good news!)
Changes in account terms
Foreclosure notices
An IRS-certified letter is another common type of financial correspondence related to your tax obligations.
Government agencies, including the IRS, often use certified mail. Here are some standard notices:
Tax audit notifications
Changes in benefits
Immigration status updates
Vehicle registration issues
Certified letters can come from many different sources:
Government agencies (IRS, Social Security Administration)
Legal professionals
Financial institutions
Employers
Insurance companies
Online retailers (for valuable purchases)
Understanding who you might be getting a letter from may help alleviate some of the anxiety when you receive a certified letter.
Don't panic. Remember, it's not always bad news.
Sign for the letter. Refusing it doesn't make the issue go away and might have legal consequences.
Open it promptly. Many certified letters have time-sensitive information.
Please read the entire letter carefully. As it is an important and time-sensitive document, you may need to take action quickly to avoid problems. However, make sure to verify its authenticity before responding.
Note any deadlines or required actions. These are the most important aspects of the letter that need to be tackled head-on.
If you don't understand something, don't guess. Seek clarification.
If the letter contains legal jargon or threatens legal action, you should consult a legal expert. They can help you understand your rights and obligations in the situation and help you find the best path forward.
Once you have received a piece of certified mail, it’s time for damage control. Here’s how:
Respond to the certified letter with a plan of action.
Keep copies of the letter and any response you send. This can be useful if you need proof of certain communications.
If you're dealing with a financial institution or government agency, contact them directly using official channels to verify the letter's authenticity. Unfortunately, there are many scams involving important mail.
Don't ignore certified letters. Even if it's bad news, addressing the issue head-on usually avoids worse consequences down the line.
When you receive a certified letter, it's crucial to respond on time. Many Certified letters typically contain time-sensitive information or require prompt action. Ignoring or delaying your response could lead to negative consequences, such as legal penalties or financial repercussions.
For example, if you receive an IRS-certified letter about a tax issue, failing to respond could result in additional penalties or the loss of your right to appeal.
You may wish to consult with our tax attorneys at Redo Tax for expert advice on how to best respond. Similarly, if you receive a legal notification, not responding can lead to a default judgment if you receive a legal notification.